US HR Operations Manager

Applied Materials, Inc.

Santa Clara, California, Jun 2011–Jan 2013

Leader in materials engineering solutions used to produce new chips and advanced displays. Project-based employment that led to the reduction in force and increased efficiency of HR operations. Led and managed the HR Service Center and Staffing Operations team for a 14,000-employee global company. 

   •   Managed the effective roll out of key HR information, knowledge, systems tools & transaction services. Designed a framework to make the workforce smaller, flexible, and more efficient. Redesigned staffing operations process, designed & developed an integrated SharePoint solution to record & monitor productivity of contingent workers, forecast recruiting operational activity, and produce on-demand reports.

   •    Redesigned all internal and SOX controls for HR Operations. Designed and developed a SharePoint solution to monitor and track audit discrepancies and facilitate reporting to internal and independent auditors and Corporate Counsel.

   •    Supported merger and acquisitions (M&A) team, including data collection and processing and procedures documentation of the M&A playbook to assist in the acquisition of a competitor and integrate employees into the company.

   •    Worked on various projects throughout HR Operations to leverage automation and reporting, including developing career paths plans for the HR Advisor team, process mapping and redesign of HR Operations, the development of an exit interview data collection system, and assisting the HRIS/Decision Support Analytics department with a global HR dashboard and assessment of the Workday platform (for implementation) and development (Workday and Taleo).

   •    Optimized the use of contingent workers in Staffing Operations, saving approximately 33% of annual costs by reviewing work type, workload, and seasonal requirements and reducing unnecessary use of contingent workers. Developed & monitor individual and team goals/operational requirements to improve business performance, ensuring services and HR Resource Center initiatives are efficiently and effectively implemented.

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KEYWORDS: semiconductors, global, human resources operations, hr operations, audits, talent management, talent acquisition, compliance, process controls, analytics, program management

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